Got Questions? We Have Answers

You get instant access to course materials upon enrollment and can start learning immediately. However, we strongly recommend completing the foundational modules (typically 2-4 weeks) before attempting live trading. Most students begin practicing with demo accounts within the first week and transition to live trading after 6-8 weeks once they've mastered the basics and risk management.

You'll need:

• A computer or laptop (Windows, Mac, or Linux) or a smartphone/tablet
• Stable internet connection
• Free trading platforms: MetaTrader 4/5 or TradingView
• A broker account (we'll guide you through setup)

All software we use is free, and our course platform is accessible from any device 24/7.

We recommend dedicating at least 5-10 hours per week to maximize your learning. This includes watching video lessons (2-3 hours), practice trading (2-3 hours), and reviewing materials or attending live sessions (2-3 hours). However, the course is self-paced, so you can adjust based on your schedule. Students who invest more time typically see faster progress.

Yes! We update our course materials quarterly to reflect current market conditions, new strategies, and the latest trading tools. As a student, you get lifetime access to all updates at no additional cost. We also add new bonus modules and resources based on student feedback and market developments.

Absolutely! You can upgrade at any time by paying the difference between course levels. For example, if you start with the Beginner Course ($149) and want to upgrade to Advanced Strategies ($297), you'd only pay $148. Contact our support team to process your upgrade.

Yes! Upon successfully completing a course (passing all module quizzes and final assessment), you'll receive a digital certificate of completion from ElitePips Academy. This certificate can be added to your LinkedIn profile or resume to showcase your forex trading education.

You have lifetime access to your course materials! Once you enroll, you can revisit lessons, download resources, and access new updates indefinitely. There are no time limits or expiration dates. Learn at your own pace and come back whenever you need a refresher.

We accept multiple payment methods for your convenience:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• M-Pesa and mobile money transfers
• Bank transfers (within Kenya)
• PayPal
• Cryptocurrency (Bitcoin, USDT)

Yes! We offer flexible payment plans for our Advanced Strategies and Pro Mentorship courses. You can split payments into 2, 3, or 4 monthly installments with a small processing fee. Contact our team during checkout or reach out to support@elitepipsacademy.com to set up a payment plan that works for you.

We offer a 30-day money-back guarantee on all courses. If you're not satisfied with the course within the first 30 days of enrollment, simply contact our support team at support@elitepipsacademy.com with your order number, and we'll process a full refund—no questions asked. This gives you risk-free opportunity to try our program.

No hidden fees, ever! The price you see is the price you pay. It's a one-time payment for lifetime access. There are no recurring subscription fees, no monthly charges, and no surprise costs. All course materials, updates, and community access are included in your initial payment.

Yes! We periodically offer promotional discounts during special events. We also have a limited scholarship program for students who demonstrate financial need and commitment to learning. Additionally, we offer group discounts for 3+ people enrolling together. Follow our social media or subscribe to our newsletter to stay informed about current offers.

For live trading, we recommend starting with at least $500-$1,000. This allows for proper risk management and prevents you from being under-capitalized. However, you can start learning and practicing with a FREE demo account that simulates real trading without risking actual money. Many of our students practice for 2-3 months before committing real capital, and we encourage this approach.

Realistic monthly returns for skilled traders range from 5-15% of their account balance. Some experienced traders achieve higher returns, but it's important to understand that forex trading involves risk. We focus on consistent, sustainable profitability rather than unrealistic "get rich quick" promises. Our goal is to teach you to be a consistently profitable trader over the long term, not chase huge but unsustainable gains.

No! Most successful forex traders start part-time while maintaining their jobs. The forex market is open 24 hours, 5 days a week, so you can trade during times that fit your schedule. We actually recommend continuing your job while learning and building your trading account. Many of our students trade successfully part-time, and some eventually transition to full-time trading once they've proven consistent profitability.

Yes, forex trading is legal in Kenya and across most countries. However, it's important to use regulated brokers. We guide our students on how to choose reputable, regulated brokers that comply with international financial regulations. Always ensure your broker is properly licensed and regulated by authorities like CySEC, FCA, or ASIC.

Forex trading carries inherent risk, and it's possible to lose money—even your entire investment if you don't practice proper risk management. However, this is exactly why we emphasize risk management, psychology, and discipline in our courses. By learning to control risk, use stop-losses, and never risk more than 1-2% per trade, you can manage and minimize risks significantly. Most traders who lose money do so because of poor risk management, not because the market is inherently unbeatable.

Absolutely! Our learning platform is fully responsive and optimized for mobile devices, tablets, and computers. You can access your course from any device with an internet connection. Videos, resources, and quizzes all work seamlessly on iOS and Android devices, allowing you to learn on-the-go.

We provide multiple support channels! You can post questions in our community forum where mentors and fellow students help each other, attend weekly live Q&A sessions with professional traders, email our support team for personalized assistance, or join study groups with other students at your level. Pro Mentorship students also get 1-on-1 coaching calls for personalized help.

Yes! You maintain lifetime access to our community forum, course updates, and resources. Even after completing the course, you can continue asking questions, sharing trades, and learning from fellow graduates. We believe in building a long-term relationship with our students, not just selling a course.

Course videos are available for online streaming through our secure platform. While we don't allow direct downloads to protect our intellectual property, you have unlimited streaming access 24/7 for life. You can, however, download PDF resources, trading templates, and other course materials for offline use.